How to return a package?
Returning KIUD and Low imPACK packaging
KIUD rental packaging comes with a deposit money, which will be refunded once the consumer returns the empty package to the return station in Estonia.
KIUD was formely known as Low imPACK – some packages may still have old logo on them.
1. Choose
Choose KIUD's reusable package at the online store’s checkout and pay the refundable deposit 3€.
2. Scan
Open the camera on your smartphone and hold above the the QR-code to scan, click on the yellow link that appears.
3. Return
Drop off the empty package to Tango’s return station (next to Smartpost Itella lockers) or Selver's information desk.
4. Refund
The deposit will be transferred to your bank account within 14 days (when the package return to warehouse)
Packaging return locations
- Peetri Selver
- Tabasalu Rimi
- Tallinna Arsenali center
- Viimsi Kaubanduskeskus (Delice)
- Tallinna Torupilli Selver
- Tallinna Balti Jaama turg
- Tallinna Kadaka Selver
- Laagri Maksimarket
- Tallinna Nõmme center
- Tallinna Kristiine center 1. floor
- Rocca al Mare Centre
- Mustamäe Centre
- Tartu Veeriku Selver
- Tartu Vahi Selver
- Tartu Rebase Rimi
- Tartu Lõunakeskuse Rimi
- Tartu Anne Prisma
- UKU Shopping Centre
- Järve Selver
- Kolde Selver
- Laagri Selver
- Merimetsa Selver
- Pirita Selver
- T1 Selver
- Tondi Selver
- Tähesaju Selver
- Anne Selver
- Ringtee Selver
- Sõbra Selver
- Kagukeskuse Selver
- Maardu Selver
- Rannarootsi Selver
- Saku Selver
- Tabasalu Selver
- Ülejõe Selver
- Mustakivi Selver
- Jõhvi Selver
- Suurejõe Selver
Beta version
New QR software update
You can now log into your account to see the balance of your packaging returns. Also, you can find out how much you have contributed to saving the environment by choosing to deliver your online purchase in a reusable packaging.
How to log in:
- Enter your phone number.
- Insert the unique code sent by SMS.
- Click on the PROPERTIES tab to see your packaging returns and the account balance.
- More info ringlus@kiud.io
Frequently Asked Questions
1. Open the camera mode on your smartphone.
2. Place the camera above the QR code until you see the yellow link.
3. Click on the link.
4. Fill in the form and press on the tab “KINNITA PANT 3€”.
5. Bring the empty package to the nearest Selver information desk or Tango’s return station, which are located next to Smartpost Itella parcel lockers.
NB! You only have to fill in the form once. The second time around you can just scan the QR code and confirm the return.
QR codes can be scanned only with smartphones.
If you have smartphone that doesn’t have a built-in QR code scanner, then we recommend you to install a free QR code reader from the Google Play store.
Click here to download the app.
Don’t worry! You might have received the package as a gift box that comes without a deposit and is thus, without a QR code.
However, you can always return such package to any Tango return station or Selver’s information desk and we will happily keep it in circulation.
Click here to see all the return locations.
It’s ok! You can keep the package and reuse it for storing different items or use it as a gift wrap.
Please note that in this case the deposit will not be refunded.
We just hope that you will use our package as long as possible 😉
Once you scan the QR code on the package, you have 60 days to return it and get back the deposit money you paid for it.
After 60 days the deposit money will not be refunded anymore, however you can still drop the empty package at nearest Tango return station.
You can find all Tango’s return points here.
No, you can send out your online orders via any kind of logistics partner.
Smartpost Itella is only our partner for collecting back to used packaging from Tango’s return stations.
